Enterprise Laptop & IT Infrastructure Solutions

Professional laptop repair, desktop repair, networking, AMC, chip-level board repair and corporate IT solutions — engineered for enterprises that cannot afford downtime.

4.9/5rated · 494 reviews
1,200+enterprises served
6 hrson-site SLA
98.7%SLA adherence · FY 25
Our Speciality

Purpose-built maintenance for every layer of your enterprise IT.

Whether you run 10 desktops or a nationwide fleet of 10,000 laptops, our AMC engagements are structured around measurable uptime, not fine-print.

Desktop AMC

Comprehensive desktop annual maintenance contracts with proactive monitoring, on-site engineers, and same-day response for enterprise environments.

  • Preventive maintenance
  • 6-hour on-site SLA
  • Hardware & software

Laptop AMC

Enterprise laptop coverage with pickup-drop, screen & motherboard chip-level repair, battery replacement and OS re-imaging for distributed workforces.

  • Chip-level board repair
  • Fleet asset tracking
  • Loaner devices

Network AMC

End-to-end LAN, WAN and Wi-Fi maintenance with structured cabling audits, firewall management and 24×7 NOC monitoring for business continuity.

  • 24×7 NOC monitoring
  • Firewall & VPN
  • Wi-Fi optimisation
What We Offer

Ten capabilities that keep your business online.

Every Imped Logic engagement is backed by named engineers, documented SLAs and executive-friendly reporting. No middlemen, no ambiguity.

On-site Assistance

Certified engineers on-ground within committed SLA windows.

Instant Remote Support

Secure remote diagnostics that resolve issues within minutes.

Qualified Engineers

OEM-trained specialists with 500+ hours of enterprise experience.

Complete Software Support

OS deployment, licensing, patching and productivity suites.

Complete Hardware Support

From RAM upgrades to motherboard chip-level board repair.

Peripheral Support

Printers, scanners, projectors, KVMs and enterprise A/V setups.

Network Support

Structured cabling, switching, firewalls and secure Wi-Fi.

24×7 Support

Round-the-clock helpdesk and escalation across all time zones.

Quick Response

First response within 15 minutes for critical severity tickets.

Regular Checkups

Scheduled preventive audits with quarterly health reports.

An engineer at your office within one working day.

Free site visit & best quotation — call us and we will arrange a certified engineer for a full walkthrough of your IT estate. Zero commitment. Zero cost.

Trending Services

The nine services our enterprise clients call us for the most.

Laptop Repair

Board-level & component repair, screen and keyboard replacements.

Desktop Repair

SMPS, motherboard and peripheral fixes with genuine spares.

Computer AMC

Yearly maintenance plans for enterprise IT fleets.

Laptop AMC

Fleet coverage with loaners, tracking and rapid deployment.

Networking

Structured LAN, Wi-Fi, VPN and firewall infrastructure.

Printer Repair

Laser, inkjet, MFP and enterprise plotter servicing.

Data Recovery

Class-100 clean-room HDD, SSD and RAID recovery.

Chip Level Repair

BGA rework and micro-soldering for motherboards.

Business IT Support

Managed IT with dedicated CSMs and monthly reviews.

AMC Services

Annual Maintenance Contracts, engineered for every scale.

Predictable per-seat pricing, transparent SLAs, and named engineers — from 5-seat SME plans to enterprise contracts spanning 10,000+ endpoints.

Tier 1

Computer AMC

₹1,400per device / year
  • Quarterly preventive visits
  • Remote support
  • OS re-imaging
Enquire
Tier 2

Desktop AMC

₹1,600per device / year
  • 6-hour on-site SLA
  • Genuine spare replacements
  • Antivirus provisioning
Enquire
Tier 3Most Popular

Laptop AMC

₹1,800per device / year
  • Chip-level repair covered
  • Loaner laptop
  • Fleet asset tracker
Enquire
Tier 4

Business AMC

Custom10–100 seats
  • Dedicated engineer
  • Monthly health report
  • Priority helpdesk
Enquire
Tier 5

Enterprise AMC

Custom100+ seats
  • Named CSM
  • 24×7 NOC
  • Compliance & audit support
Enquire
Case Studies · Testimonials

Trusted by IT leaders across healthcare, manufacturing and retail.

Imped Logic replaced our patchwork IT vendors with a single accountable partner. Our helpdesk backlog dropped 62% in the first quarter.

Anjali RamanathanHead of IT · MedixHealth Hospitals
62% backlog reduction

Enterprise-grade SLAs at SME-friendly pricing. Their engineers know our systems better than we do — and the executive reporting is exactly what our board wants.

Rohit SharmaCOO · NorthPoint Manufacturing
99.4% uptime · FY 25

Chip-level board repair, data recovery, POS uptime — one team, one contract. We onboarded 42 retail stores in 90 days without a single escalation.

Priya BhattacharyaVP Operations · UrbanCart Retail
42 stores onboarded in 90 days

Selected clients: MedixHealth · NorthPoint · UrbanCart · Aegis Bank · PolyForge · Vidyaan Edu · Skyline Hotels · GreenAxis · Meridian IT · CoreLogix · Nova Retail · Bharat Systems

Industries We Serve

Enterprise IT tailored to the reality of your sector.

Education

From K-12 schools to universities, we deploy resilient IT infrastructure for smart classrooms, computer labs, and administrative networks.

Healthcare

Zero-downtime IT for hospitals, diagnostics chains and clinics — supporting HIS, PACS, EMR and biomedical device connectivity.

Small & Medium Businesses

Enterprise-grade IT support tailored for SMEs — predictable monthly costs, dedicated engineers and no long-term lock-ins.

Corporate Offices

Named engineers, single-pane helpdesk and predictable SLAs for corporate headquarters, regional offices and hybrid workforces.

Manufacturing

Ruggedised endpoints, OT/IT convergence and industrial networking for plants, warehouses and ERP-driven manufacturing lines.

Retail

Multi-store retail IT with POS uptime as a first-class metric — from mall outlets to distributed franchise networks.

FAQ

Common questions, answered.

Everything you need to know about working with Imped Logic Systems. Can't find an answer?

Contact support →
Every AMC plan includes preventive maintenance visits and remote support. Higher tiers add a 6-hour on-site SLA, genuine spare replacements, chip-level repair cover, loaner laptops and fleet asset tracking, while Business and Enterprise plans bring dedicated engineers, monthly health reports and 24×7 NOC monitoring.
Computer AMC starts at ₹1,400 per device per year, Desktop AMC at ₹1,600 and Laptop AMC at ₹1,800. For 10–100 seats the Business plan is custom-priced, and Enterprise contracts above 100 seats include a named CSM and compliance & audit support.
First response within 15 minutes for critical severity tickets, secure remote diagnostics that resolve issues within minutes, and certified engineers on-site within committed SLA windows — 6 hours on covered plans. The helpdesk runs 24×7.
Yes — BGA rework and micro-soldering for motherboards, screen and keyboard replacements, SMPS and component-level fixes, plus Class-100 clean-room data recovery for HDD, SSD and RAID.
Yes. Call us and we will arrange a certified engineer for a full walkthrough of your IT estate within one working day — with a competitive quote in hand. Zero commitment, zero cost.

Ready to move your IT support from reactive to strategic?

Book a 30-minute discovery call. We will audit your current infrastructure and share a shortlist of quick wins — with or without a contract.

Get In Touch

Let's talk about your IT infrastructure.

Reach us through any of the channels below — a named engineer will respond within one business hour.

Head Office

Mysuru, Karnataka

Business Hours

Mon–Sat · 09:00 – 21:00 IST

Trusted by teams at: Cognizant · Infosys · Wipro · TCS · HCL · Tech Mahindra · Capgemini · Accenture